Customer Support

You get much more than just the cost-effective electric fireplace in the world. Jerez Fireplace offers online service on all of our products. So whether its parts or just advices you need, we’re here to help.

RESEARCH&DEVELOPMENT

Our excellent R&D team will update more than 5 models of fireplace every year according to the demands of different market and climate.

BIO&HIGH TECH MANUFACTURING

To make a successful product, it is necessary to coordinate the industrial process of machines at the cutting edge of technology with the work of welding, finishing and checks that can only be operated manually.

QUALITY AND CONTROL

Quality control is the most important process in production. These checks begin when the components are received and continue during the assembly and end phase with a final inspection.

LOGISTIC SERVICES

Jerez fireplace offers you the widest range of delivery services worldwide through its carriers, for example by sea, DHL, UPS and FEDEX etc,.

EXPERT SALES ADVISORS

Contact our product manager freely if you need any advice before purchase our goods via email: marketing@jerezfireplace.com.